Customer Service

Our customer service team can help with practical queries and, if necessary, direct you to the right expert.

An employee at Kuusamo Log Houses sitting at their desk.

Sales

Your nearest Kuusamo Representative is here to help with any questions you may have about our products. If a house on our website does not, as it stands, suit your plot or meet your needs, a Kuusamo Representative can show you model variations or help you adapt the model to suit you perfectly.

Customer Service

Deliveries to Finland

If you have already ordered a building from us or received a delivery and have any questions or comments regarding the delivery, please contact your personal account manager. You can find your account manager’s details in the letter or email sent to you with the building plans. Our account managers are:

Pasi Määttä Customer Account Manager
Martti Wedman Customer Account Manager

Deliveries abroad

If you have already ordered a building from us or received a delivery and have any questions or comments regarding the delivery, contact your Kuusamo Representative. You can find their contact details on our website.

Kuusamo factory

Kuusamo Log Houses’ head office and factory are located in Kuusamo. Our factory’s contact details are:

Kuusamo Log Houses / Kuusamo Hirsitalot Oy
Sossonniementie 22
93600 Kuusamo
Finland

Telephone +358 (0)8 868 9900
Email info@kuusamohirsitalot.fi

Our email addresses follow the format firstname.lastname@kuusamohirsitalot.fi.

Other matters

For other matters, please call our switchboard on +358 (0)8 868 9900 or send an email to sales@kuusamohouses.fi. Our switchboard is open every working day from 8am to 4pm.

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